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Business office is open 7:30AM-Noon and 1PM to 4:30PM
EDD has a new Virtual Call Center to assist you. Call 1-833-978-2511 seven days a week, 8 a.m. to 8 p.m. This phone # can assist you with UI Online, retrieve your EDD Customer Account Number, and other general UI questions. Representatives at this number will not have access to your claim or payment information. UI Online is the still the fastest way to file a claim. For help with your UI claim or payment information, call 1-800-300-5616 Mon-Fri (8am-12pm).
Defined Contribution (annuity) COVID-19 Amendments have been approved by the trustees. This is includes an expansion of participant loans, distributions, and the suspension of loan payments. Click here for the details. To request a suspension of loans payments call Mass Mutual directly at (800) 743-5274.
Congress has passed two major pieces of legislation to deal with the coronavirus crisis. IBEW International President Lonnie Stephenson has provided a summary of benefits afforded to IBEW members from the Families First Coronavirus Relief Act and Coronavirus Aid, Relief, and Economic Security Act. Click here for the summary.
IBEW-NECA National Disease Emergency Response Agreement (NDERA)
Agreed to by:
IBEW International President Lonnie R. Stephenson
NECA CEO David Long
Update: NDERA Questions and Answers
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